Terms of Service

Last updated: 2026-10-16

Operator and agreement

HallBrief is provided by Waldenwood Consulting & Analytics, LLC

3969 Penberton Dr. Ann Arbor, MI 48105 USA

Representative: Bradley Johnson. Contact: privacy@hallbrief.com. These terms govern business use of HallBrief. If you act for a company, you must have authority to bind it.

What you purchase

A HallBrief show brief covers one trade show. It ranks and scores every exhibitor for your business (Fit, Impact, Access and a priority order), identifies predicted attendees at priority companies with contact details where available, and includes a show report and a CSV export, all delivered in the HallBrief web app. A brief is usually ready within about an hour. Every brief gets a quality check before it reaches you, and if something needs fixing, delivery can take up to two business days. That timing is typical, not a delivery deadline we owe you.

You can buy a single show at the price shown before payment, or an annual subscription: it includes a set number of shows for the year, you pay for the year up front, and the subscription renews yearly. Show credits not used in a term expire at the end of that term. Team seats are unlimited and free. A coupon code entered at checkout applies on the terms shown with that code.

You may request a show we do not yet list by giving us its website.

Access and your information

Provide accurate account and company details and protect your credentials. Only supply lists, files or show access that you are authorized to provide. You retain rights in your material and authorize us to process it to provide the service. Our research draws on public sources, licensed data providers and material you provide; we do not resell the underlying data as a raw list. Our Privacy Policy explains personal-data processing.

Who an account covers

An account, including every purchase and subscription on it, covers the one company named on the account and that company's own employees. Briefs and reports are prepared for that company's own products and goals. Parent companies, subsidiaries, affiliates and the portfolio companies of an investor are separate companies and need their own account. An investment firm may use an account for its own business, but not for the companies it invests in. Do not share an account or subscription with another company, or buy briefs on another company's behalf. We may review changes to an account's company profile, and we may suspend an account that is shared or resold in breach of these terms.

Payments and refunds

Stripe processes payments. Applicable prices and taxes are shown before payment. If we cannot find a show's exhibitor list, or cannot collect at least 80% of its exhibitors, we refund the payment for a single-show order, or return the show credit for a subscription order. You may provide a list you are authorized to share; doing so is optional and will not delay a refund you are owed. Annual subscriptions are not prorated or partially refunded, because the annual price already reflects a discount for the commitment. Other cancellation or refund terms shown at checkout apply subject to mandatory legal rights.

Use of deliverables

You may use purchased show briefs, reports and exports for your internal business research and show planning, including sharing with your team and importing them into your business tools. Do not resell the underlying dataset, redistribute it as a competing data product, or use it unlawfully.

Contact details are provided as found. We do not know whether a phone number is a mobile line, whether a number or address is on a do-not-call or suppression list, or whether a person has agreed to be contacted. You decide whether and how to contact anyone, and you are solely responsible for doing so lawfully, including under the U.S. Telephone Consumer Protection Act, the CAN-SPAM Act, federal and state do-not-call rules, and the privacy and marketing laws where each person is located, such as the GDPR in the European Union. Do not use automated dialing, prerecorded voice messages or text messages to reach a number unless you have the consent those laws require. You will indemnify us against claims, fines and costs arising from how you or your team contact people using our deliverables.

Accuracy and availability

Research and AI-generated recommendations, including predicted attendees, may contain errors or become outdated. We cannot guarantee that any predicted attendee will attend a show; even people listed as attending may change their plans. We also do not guarantee any meetings, sales or revenue. Review important details before acting. We may correct errors, maintain the service or suspend misuse. If a suspension prevents delivery of a paid order, contact us to resolve the order or any applicable refund.

Responsibility and applicable law

Each party remains responsible for its conduct under applicable law. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. Michigan law governs to the extent permitted, without removing mandatory protections that otherwise apply.

Changes and contact

Changes to these terms will be published here. Material changes will not retroactively change a completed purchase without agreement or a legal requirement. Contact privacy@hallbrief.com about an order or these terms.